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Chapter 11: SST Submission

11.1 Submit SST – Services Tax

Guideline (Source from): https://mysst.customs.gov.my/assets/document/System%20Guides/Return%20&%20Payment_Same%20Service%20Different%20Tax%20Rates_User%20Manual.pdf

Login page link: https://sst03.customs.gov.my/CJPSystem/frmLogin.aspx

Fill in the details & Click Login

Declare 6% Servive Tax rate

  1. Fill in the details information for Service Tax Return (Draft)
  2. Select the 6% tax rate radio button
  3. Click on “Confirm” button

Service type with 6% tax rate will be created. You can click “Back” button to declare with different tax rate.

Declare 8% Service Tax rate

  1. Fill in the details information for Service Tax Return (Draft)
  2. Select the 8% tax rate radio button
  3. Click on “Confirm” button
  4. Service type with 8% tax rate will be created

Service type with 8% tax rate will be created. You can click “Back” to continue

Submit Service Tax Return

Click “Save” button to proceed

Click “OK” if confirm to save the return declaration record

Make Payment

Click “Continue” to proceed with payment

Choose Request Mode either Individual Account (B2C) / Corporate Account (B2B)

Then click on “Confirm” to proceed

Click “”OK” to proceed with payment

Select Bank & Enter Customer Email (1) > Click “Pay via FPX” (2)

Selected bank page will be displayed, fill in your bank details to make a payment

Success message “GM82N Process completed” will be displayed

11.1.1 Service Tax Supplement

Guideline (Source from), start from page 97: https://mysst.customs.gov.my/assets/document/System%20Guides/MySST%20User%20Manual%20Return_And_Payment_15122023.pdf

Click “Tax Return(Paid)” sub menu to view list Service Tax Return (Paid)

Choose & Click on Service Tax to select (2) > Click “View SST-02” to view selected Service Tax (3)

Click “Supplement” to request for supplement (4)

Confirmation pop up for supplement will appear

Click “OK” to confirm & proceed with supplement process (5)

11.1.2 Services Tax Penalty

Click “Penalty Status” to view services tax penalty status

Click the radio button to select which Service Tax to view detail penalty (2)

Click “Detail” to view detail about penalty (3)

Sales Tax Reminder

Go to Service Tax > Reminder (1)

The Services Tax Reminder page will appear

11.2 SST Submission - Sales Tax

Guideline (Source from): https://mysst.customs.gov.my/assets/document/System%20Guides/MySST-UM-Partial%20Payment.pdf

Click “Sales Tax” on the menu bar (1) > Select “Sales Tax Information” (2)

Select the taxable period you wants to declare (3) > Click “View detail” (4)

Sales Tax Return page will be displayed

Fill in the details, Click “Add Goods” to add new goods (5)

Click “View Goods” to add Registered Item (A)

Click “New Tariff Code” to add New Item (B)

Fill in the details, click “Add” to continue

Success message will be displayed at the top

Click “New Item” to add other items (A), Click “Next” to proceed (B)

Click “Save” to save the return record

Click “OK” to proceed

Click “Submit” to submit the return record

Click “OK” to proceed

11.2.1 Sales tax Payment

Click “Pay Now” (1)

Tick on checkbox of selected payment option. Then, click “Continue” (2)

Select Request Mode either B2C/B2B (3) > Edit total paid amount in the Total Paid (RM) field (4)

Click “Confirm” to proceed with payment (5)

Click “OK” to proceed with payment

Select your Bank & Input Customer Email

Click on “Pay Via FPX” to continue

Click “Continue” to proceed

Success message will be displayed at the top

11.2.2 Sales Tax Supplement

Click “Tax Return (Paid)” to view list of Sales Tax Return (paid)

Select the Sales Tax License (2) > Click “View SST-02” to view license detail

Click “Supplement” to request for supplement (4)

Click “OK” to confirm to make supplementary (5)

Sales Tax Return page will appear & supplement number will be shown once supplement has been made (6)

Note: Supplementary Tax, “Supplement” button only appear on Paid Tax Return. Supplementary Tax Submission is additional submission for same taxable period that you have miss out. You can only submit up to 9 times supplementary tax submission of same taxable period. If you accidentally create the supplement, please request Customs to cancel this supplement.

11.2.3 Sales Tax Penalty

Click “Penalty Status” to view sales tax penalty status

Sales Tax > Penalty > Penalty Status (1)

Choose & click penalty to view (2) > Click “Detail” to view detail about penalty (3)

Sales Tax Penalty Detail

Sales Tax Reminder

Go to Sales Tax > Reminder (1)

Sales Tax Reminder page will appear

Company Information

Click “Company Information” to view “Company Profile” (1)

Select the radio button of the license you want to view (2)

Click “View Detail” which shown taxable period of that company account (3)

Choose Email sent Date > Click Inquiry to search data based on selected date

User Administration

Go to “User Administration” > “Audit Trail” (1)

User Audit Trail page will appear